The Bambouseraie en Cévennes has been “Tourisme & Handicap”-certified since 2004, a French national quality standard for all persons with hearing, motor and learning disabilities. Our T&H status has been constantly renewed since 2004, demonstrating the efforts we make to ensure that as many people as possible can visit the park and enjoy high quality services. We have arrangements in place to welcome visitors with hearing, motor and learning disabilities in the best possible conditions:
ACCESSIBILITY FOR ALL
VISITORS WITH HEARING DISABILITIES
- Garden entirely accessible
- Magnetic loop amplifier provided at each retail point: ticket office, bamboutique, bambousnack, garden centre
- Panels all along the visitor trail to inform visitors about the various areas and plants
- A specialised self-guided tour brochure is freely available at the visitor reception centre
VISITORS WITH MOTOR DISABILITIES
- Garden fully or partially accessible subject to type of disability: As the Mazel Glasshouses are a listed building, we cannot alter the steps providing access.
- Our reception desk has been designed with leg space for visitors in wheelchairs
- All the park trails are topped with fine limestone chips suited to wheelchairs, with gentle slopes and no obstacles. If you’re a wheelchair user, it’s a good idea to be accompanied by someone able to help you negotiate the few slopes in the garden.
- Wheelchairs available upon request for persons with reduced mobility.
VISITORS WITH VISUAL DISABILITIES
- A tactile-visual map is available to the left of the entrance gate (roadside) then ribbed, tactile floor markings will guide you to the ticket office and bamboutique
- Guide dog-friendly
VISITORS WITH MENTAL DISABILITIES
- Garden entirely accessible
- Visit entirely safe for visitors with hearing disabilities
TICKET PRICES
Individual ticket prices
● Adults with disabilities
(must show valid disability ID card): €10.90
● Children aged 4 to 13 with disabilities
(must show valid disability ID card): €8.20
Group rates (reservation mandatory)
● Adults with disabilities: €9.5
(1 free accompanying carer per person)
● Children aged 4 to 13 with disabilities (must show valid disability ID card): €7
(1 free accompanying carer per person)
Services
Visitor reception centre
Steps and risers have separate colour schemes. All sets of steps are fitted with bubble tactile safety strips Our reception desk has been designed with leg space for visitors in wheelchairs, Our visitor reception team has a magnetic loop system and a chalk board to communicate in writing with persons with hearing disabilities.
Parking
Six disability parking spaces located as near as possible to the park entrance. The parking spaces have a disability symbol on the road surface. Our parking areas have ribbed or bubble tactile floor markings
Toilet facilities
Toilets are available for persons with disabilities. These can be found at the visitor reception centre and inside the park grounds.
Equipment
Wheelchairs available upon request for persons with reduced mobility.
Visitor guide
A specialised self-guided tour brochure is freely available at the visitor reception centre.
You can also download it directly by clicking HERE.
WHETHER YOU’RE VISITING IN A GROUP OR INDIVIDUALLY, PLEASE CONTACT US FOR INFORMATION AND ADVICE
Tel : 04 66 61 70 47 – bambou@bambouseraie.fr
Tel : 04 66 61 70 47 – bambou@bambouseraie.fr
