Frequently asked questions can be useful for
your coming at the Bambouseraie in Cévennes.

ACCESS

By car: > From Nîmes, on the A9 motorway, take the N106 to Alès then continue to Anduze on the D910. The Bambouseraie is 3 km from Anduze on the D129 > from Montpellier, drive to St-Mathieu de Tréviers then Quissac on the D999 and continue on to Anduze. Take the D129 at Anduze.

 By train: Alès railway station is 10 km from the Bambouseraie 

By bus: You can find the Edgard bus service timetable on the Conseil Général du Gard website. Alternatively, catch a line 81 NTecC bus from Alès railway station.

Yes, you can buy your tickets online by clicking on the Ticketing tab or go directly to the visitor reception centre on the day of your visit.

PRACTICAL INFORMATION & SAFETY

You should plan to spend at least 2 hours in the park to make the most of your visit.

Absolutely! The best photos posted on social media tagged with #Bambouseraie will be published on our website, so get snapping!

The aerial walkway adventure is self-guided.

We strongly recommend you wear sports shoes and suitable outdoor leisure clothing.

You are responsible for your own safety. Adults must accompany children aged 6 and above and are fully responsible for their safety. There is a specially designed walkway for younger children up to 6 years old. 

The net walkway is not recommended for pregnant women and people with joint disorders or heart problems.

The aerial adventure is a quiet, elevated walkway. Jumping, somersaults, etc. on the nets are forbidden.

Our staff will be on hand to provide all necessary information so that you can fully enjoy our aerial adventure.

Seasonal opening hours: 

  •   19/05 to 30/06, from 9.30 am to 6 pm
  •   01/07 to 31/08, from 9 am to 6 pm
  •   01/09 to 31/10, from 10 am to 5 pm
  •   01/11 to 14/11, from 10 am to 4 pm

Yes, lockers are available to safely leave your belongings while you visit the park.

OPENING HOURS

The park open 7 days a week, from 19 May to 14 November, including weekends and public holidays, except for 8 June when it will be closed exceptionally.

Opening hours:

  • 19/05 to 30/06, from 9.30 am to 7 pm
  • 01/07 to 31/08, from 9 am to 7 pm
  • 01/09 to 31/10, from 10 am to 6 pm
  • 01/11 to 14/11, from 10 am to 5 pm

Visitors have open access to the bamboutique, the garden centre and the bambousnack subject to season.

Bamboutique: Open from 19 May to 1 November 2021, from 10.30 am non-stop

Garden centre: Open from 19 May to 14 November 2021

Bambousnack: Open 7 days a week from May to August, from 10 am to 6.30 pm and Wednesdays to Sundays in September, from 12 pm to 6 pm.

PRICES AND TICKETING

You can purchase your tickets online or directly from the ticket booth at the park when you arrive but we recommend that you buy them first using our online ticketing service.

Try to buy your tickets using our online ticketing service.

Cash, cheques, bank cards, Fédébon, chèques vacances (holiday coupons), tickets restaurants (meal coupons)

Absolutely! There are discount rates for children, persons with disabilities and the elderly. Purchase your tickets in a click using the online ticketing tab.

Yes, you can buy gift tokens online by clicking on the ticketing tab.

Annual season tickets are issued on an individual basis to the name bearer. With a season ticket you can enjoy our wonderful, enchanting plant paradise and take guided tours, as well as attend our events and shows. Season tickets are valid for 12 months from the date of purchase for use during the time the park is open.

Adult season ticket: € 36

Child season ticket (4-13 years old): € 19

SERVICES AND ACCESSIBILITY

For safety reasons, we are obliged to forbid the use of bikes, scooters and balance bikes in the park.

Absolutely! You can visit the park with a pushchair.

Yes, your four-legged friends are welcome but should be kept on a lead.

Yes, the entire park is accessible for persons with disabilities.

Wheelchairs are available upon request for persons with reduced mobility.

COVID-19 SAFETY MEASURES

In line with government guidance to combat COVID-19, the Bambouseraie en Cévennes has introduced public health measures to welcome you in the best possible conditions and ensure your safety throughout your visit.

To best prepare for your visit:

  • As of July 21, 2021, the health pass is mandatory. 
  • By prefectural order of July 16, 2021, wearing a mask is mandatory from the age of 11.
  • Please, adopt barrier measures and respect the current physical distancing rules. Please follow the floor markings in the visitor reception centre.
  • Hydroalcoholic gel is available in the visitor reception centre.
  • Try to buy your tickets using our online ticketing service.
  • Visitors numbers to the Bambouseraie are limited at any one time. We therefore ask for your patience when arriving at the park if you have to wait.
  • Please, wherever possible, make your purchases using contactless payment.
  • The children’s play area currently remains closed.
  • Proposed changes to visitor numbers subject to workshop/event attendees: Monitoring and restricted access for appropriate capacities, if required.
  • Please download and switch on the “Tous anti-Covid” app
  • If you develop symptoms, please inform a member of the Bambouseraie staff. They will put you in touch with our COVID advisors who will take care of you according to the guidelines.

Information featured in this page is subject to change. Please consult this information just before your visit.

  • Wash your hands regularly with soap or use hydroalcoholic gel
  • Cough or sneeze into your arm or use a disposable handkerchief
  • Use disposable handkerchiefs and throw them away after use
  • Wear a Category 1 disposable or fabric face mask 
  • Keep a distance of at least one metre between groups
  • Avoid touching your face

CONTACTEZ-NOUS

552 rue de Montsauve
30140 Générargues – France
Tél : +33 (0)4 66 61 70 47
E-mail : bambou@bambouseraie.fr

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